Driver/Valet

Job description

Job title: Driver/Valet Department: Activate Accident Repair Location: Wayfarer Road, Sunderland, SR5 3XA Hours: 45 hours per week (Mon-Fri) Salary : We are proud to say, We are a Real Living Wage Employer We’re looking for a Driver/Valet to join our team, and play a key role at Activate Accident Repair Sunderland. Activate Group is a growing UK business approaching 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. Role Overview: Timely collection, valeting and re-delivery of customer and courtesy vehicles, ensuring the customer is aware of delivery/delays. Vehicle checks and the collection of excess payments. Explaining the repair and processes to the customer. Dealing with customers in a professional manner, ensuring high standards of customer service. Key responsibilities: - Carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and non-related damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner. - To drive vehi...