Patient Access Rep Surgical

Job description

POSITION SUMMARY: Ensures that the Emergency Department patient registration and billing information is complete and accurate. Provides support as needed to all ED staff. Must be able to function in both central and pod/treatment area environments. Performs full registration and obtains, verifies and records personal, demographic, financial and visit-specific clinical information. Prioritizes and multi-tasks in a hectic and fast-paced clinical environment. All team members within Patient Access Services are expected to maintain a Quality Assurance score of 95% or greater. Position: Patient Access Representative: Department: Patient Access Services: Schedule: Full Time - (40 hours, M-F 7:30 AM-4:00 PM) ESSENTIAL RESPONSIBILITIES / DUTIES: Delivers outstanding customer service to both internal and external customers. Ensures the integrity of the data in the hospital’s information system with respect to patient demographic, insurance and admission information. Verifies patient insurance using various methods. Applies knowledge of payer requirements and guidelines to ensure effective reimbursement. Assists in ensuring adequate departmental coverage when needed. This includes covering i...