Director of Quality Assurance & Compliance

Job description

Description Under the direction of the CEO, the Director of Quality Assurance & Compliance provides executive leadership for the agency’s quality improvement, accreditation, regulatory compliance, and risk management activities. This role ensures the organization maintains compliance with COA accreditation standards, licensing requirements, contract obligations (including Medicaid where applicable), HIPAA regulations, and other governing requirements. The Director works closely with program leadership to strengthen documentation standards, monitor program performance, improve internal systems, and support a culture of continuous quality improvement across the organization. CORE RESPONSIBILITIES: Quality Assurance & Performance Improvement: - Lead the collection, monitoring, and analysis of program outcome data in alignment with quality improvement policies and accreditation standards. - Collaborate with program managers and directors to ensure consistent and accurate data collection. - Conduct quality checks within agency systems and develop performance reports. - Identify trends, risks, and performance gaps and recommend corrective actions. - Ensure programs align with the agency’...