Workplace Experience & Operations Coordinator

Job description

Job Title Workplace Experience & Operations Coordinator Job Description Summary: This individual will be responsible for curating, implementing and delivering Workplace hospitality experience through tenant concierge services, activities and events. The Experience Associate will deliver a sense of tenant community by transforming office common areas into an energized hot-spots and by cultivating tenant relationships to encourage space stickiness and promote benefits that respond to work/life balance needs. Utilizing our proprietary C&W Experience Per Square Foot tool, they will align social programming and building community to tenant interests for maximum effectiveness. Job Description Essential functions and responsibilities: TENANT MEMBER EXPERIENCE: - Collaborate with operations to coordinate seamless member move-in and move-out experience for tenant members (incl. training, welcome gifts, system setup, deliveries, etc) - Participate in tenant/ member onboarding from a user experience perspective - Provide daily tenant/ member engagement support - Serve as liaison between Workplace members and operations - Participate in potential Workplace member tours - Networks with communit...