Senior Business Analyst

Job description

Role Purpose Location- Head Office in Ruddington, Nottinghamshire Level - Experienced Professional: Department - Product R&D: Working Pattern - Hybrid (three days a week in the head office) Benefits - Benefits at Ideagen: In this Senior Business Analyst role, you’ll take the lead on complex system integration projects that connect Salesforce CRM, Zuora CPQ, and Zuora Billing solutions. This is an incredible opportunity to work closely with stakeholders across the organisation - gathering requirements, designing automated workflows, and delivering innovative solutions that drive efficiency and transform operations. Responsibilities: - Leading Salesforce implementation and optimization initiatives - Defining detailed system requirements for integrations and automation projects - Managing cross-functional projects from scoping through delivery - Creating comprehensive technical documentation and process flows - Participating in steering groups and providing strategic insights - Supporting acquisitions through system integration planning Skills and Experience: - Proven experience as a Business Analyst in technology-driven environments - Strong Salesforce expertise, including CRM config...