Epic Go-Live Support Specialist - Business Professional

Job description

Job Details Earn Extra Income This Fall Supporting ChristianaCare’s Epic Launch ChristianaCare is hiring experienced Epic At-The-Elbow (ATE) Support Specialists to assist clinical teams during our Epic electronic health record go-live. This short-term opportunity is ideal for individuals with prior Epic support, training, or analyst experience who want to contribute to a high-impact clinical transition while earning additional income before the holidays. What You’ll Do: Provide real-time, in-person support to nurses, physicians, techs, therapists, and other clinical staff as they use Epic during patient-care activities. Guide clinicians through essential Epic workflows, including: Documentation Medication administration: Order review: Results viewing: Admission / discharge / transfer: Worklist management: Help staff understand what is happening in Epic vs. the expected workflow and assist them in completing tasks safely and efficiently. Troubleshoot issues at the elbow, gather key details, and escalate concerns immediately to the appropriate application or command center teams. Reinforce training content, tip sheets, and best practices to build user confidence. Participate in shift...