Marketing Automation Specialist

Job description

The role in a nutshell: Support the delivery and optimisation of automated customer communication campaigns across multiple digital channels, with a strong focus on reporting, analytics, and insight generation to drive data-led marketing decisions. The role will be responsible for monitoring campaign performance, identifying opportunities for improvement, and delivering actionable insights to stakeholders, while also supporting marketing collateral and ensuring brand consistency across all communications. About the ‘Department’: The Marketing department is responsible for creating and promoting customer finance offers that help support the sale of new and used cars and subsequent customer communications. The department is divided into two teams; Marketing Programmes & Communications. Key responsibilities of the team include launching quarterly marketing programmes for both retail and fleet, managing network programme communications, internal and customer-facing communications (with a focus on digital channels) and campaign performance monitoring and optimisation. What you’ll be doing: - Support the planning and deployment of customer communication campaigns through multiple digital...