IT Infrastructure - Senior IT Infrastructure Support

Job description

Senior IT Infrastructure Engineer | World of Books | UK We’re the world’s largest seller of pre-loved books — a certified B Corp generating £200m+ revenue, with operations across the UK, US and Hungary. We’ve rehomed over 100 million books since 2002, and our technology is what makes the whole thing work at scale. We’re looking for a Senior IT Infrastructure Engineer to join our Technology team — someone who takes genuine pride in keeping complex systems running well and has the expertise to make them better. The role: Reporting to the Senior IT Manager, you’ll own a broad and genuinely varied infrastructure remit. Day-to-day, that means delivering high-quality support across 1st, 2nd and 3rd line, maintaining and improving our Microsoft environment, and leading infrastructure projects end-to-end. You’ll be the person colleagues across the business turn to when something complex needs diagnosing, when a project needs leading, or when a system needs tightening up. You’ll work across our UK sites and in close collaboration with teams in the US and Hungary, so strong communication and a customer-first mindset matter as much as your technical credentials. What you’ll be doing: - Resolv...