Senior Operations Manager

Job description

Job Title Senior Operations Manager Job Description Summary: The Senior Operations Manager (Sr. Ops Manager) for South Florida is a strategic, hands-on, and highly visible operations leader responsible for overseeing the operational health, performance, and service delivery across four offices: Palm Beach Gardens, Boca Raton, Ft. Lauderdale, and Miami. This is a high-impact role supporting the firm’s largest submarket in Florida, requiring confident leadership presence, strong business judgment, and the ability to drive consistent execution across a geographically distributed environment. This leader ensures seamless operational delivery across core functions including brokerage and administrative support, marketing and production design, financial analysis, transaction management, reprographics, facilities, and vendor management. The Sr. Ops Manager serves as the primary escalation point for operational issues, removes barriers to broker productivity, and drives operational excellence through scalable processes, data integrity, and continuous improvement. Critically, this role requires robust people leadership and organizational maturity with a demonstrated ability to lead and dev...