Guest Room Attendant | Neenah DoubleTree
Shaner · Neenah, Wisconsin, US
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Handle guest complaints ensuring guest satisfaction. - Maintai...
Job description
Responsibilities Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Qualifications Come and work for a great team at Shaner Hotel Group! Competitive pay with Sunday shift differential, digital tipping in-room, opportunities for bonus with our employee of the month program, benefits for full-time associates including 401(k) options, hotel travel benefits, and more! - Be available to work a flexible schedule, including weekends, holidays, and varied shifts. - Handle guest complaints ensuring guest satisfaction. - Maintains standards of quality and cleanliness throughout daily assignments. - Observes all house and safety rules, housekeeping room procedures, and security procedures. - Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. - Returns and restocks cart at end of shift. - Complete additional deep cleaning / seasonal cleaning functions as scheduled. - Other duties as assigned. - Minimum one year cleaning experience; previous hote...