Director of Client Success

Job description

We are recruiting for a Director of Client Success to join our Client Success team! Location: Our Staines office: Hybrid working: 3 days in office and 2 days from home As Director of Client Success for United Kingdom, Ireland and Sweden at ADP, you will be the strategic custodian of our client relationships across these markets. Your mission is to drive exceptional client retention and satisfaction while identifying and capitalizing on revenue growth opportunities. Leveraging deep client insights, you will collaborate with Product and Service teams to ensure our offerings remain market-leading and aligned with client needs across all three countries. You will lead and inspire a high-performing Client Success team, fostering talent development and embodying the values that have made ADP a ‘Fortune Most Admired Company.’ As a key member of the Senior Leadership Team of Services, you will build and nurture strong C-level relationships, championing client experience and operational excellence across the organisation and region. Key Responsibilities: Translate ADP’s strategic objectives into actionable operational initiatives that enhance the efficiency and effectiveness of the Client S...