Customer Experience Lead

Job description

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience. About The Role & Team: Webull Securities (Canada) Limited is a CIRO registered member firm providing an order execution only retail investing platform. Our current offering includes global market data, news, charts and trading in North American equities and U.S. listed options. We are looking for a talented client success professional in the Toronto area to join our team and support our Canadian expansion offering to Canadian residents. Webull Securities (Canada) is committed to delivering a premier client experience. As a Customer Experience Lead, you are the primary architect of our client journey. Leading from the front, you will bridge the gap between high-lev...