Dealer Image Pro - Customer Support

Job description

Company Name: PBS Systems Job Location: US Remote Job Type: Full-time No. of Openings: 1 Reports To: Customer Support / Integration Manager Internal Job Title: Customer Support Representative PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends. At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today! The Role: The Technical Support Specialist serves as the primary point of contact for clients, delivering timely technical assistance and troubleshooting support via email, SMS, and phone. This role requires strong problem-solving skills, clear and professional communication, and a customer-focused approach to ensure a consistently high-quality support experience. Job Responsi...