Project Operations Manager

Job description

Clean Harbors is hiring for a Project Operations Manager (internally known as an Implementations Program Leader) to sit in our Norwell, MA office. In this role you will facilitate and be responsible for the onboarding of the company’s newest largest customers. You will work with key stakeholders across the company and develop an activation program focused on contract initiation, system(s) set up and accuracy, supply chain efficiencies, service, and support team readiness, as well as an integrated sales and commercialization strategy. You will lead a critical role in ensuring we deliver superior customer onboarding experience. Why work for Clean Harbors?: Lead the end to end onboarding and implementation of new customers, coordinating across all functional areas of the organization to ensure seamless client experience. Develop, manage, and execute comprehensive project plans including scheduling, milestone tracking, risk identification, and issue resolution utilizing appropriate project management tools and methodologies. Partner with Operations and Customer Service teams to deliver a consistently high standard of service to clients throughout the implementation lifecycle. Delegate...