Data Center Operations Engineer

Job description

We are seeking a highly skilled and motivated Data Center Operations Technician 4 to join our dynamic infrastructure operations team. In this role, you will be responsible for the advanced diagnosis, troubleshooting, and repair of servers. The ideal candidate will possess a deep understanding of data center environments, repair experience, and a strong proficiency in Linux-based operating systems. You will play a critical role in ensuring the stability, reliability, and efficiency in data center infrastructure. Responsibilities & Tasks: o Diagnose and resolve complex hardware failures on a variety of servers, including motherboards, CPUs, RAM, and storage devices o Perform component-level repairs and replacements on servers and other data center hardware o Manage and execute the hardware break/fix process, ensuring minimal downtime and adherence to service level agreements (SLAs) o Conduct root cause analysis of hardware failures and provide recommendations for preventative measures o Identify trends in hardware failure and make recommendations for tooling enhancements o Utilize Linux command-line interface (CLI) for system monitoring, troubleshooting, and configuration o Assist in...