Cloud First IT Engineer

Job description

Company Description Location: Onsite: Contract: 1 Year: Overview: We are seeking a highly skilled IT Engineer to provide Tier 2/3 support in a modern, cloud-first environment. The ideal candidate will have strong expertise in Azure, Microsoft 365, macOS, and Windows , with hands-on experience managing devices through Intune and Kandji . This role requires a proactive problem-solver capable of handling complex technical issues, optimizing system performance, and ensuring a seamless user experience across platforms. Why Join Us?: Work in a modern IT environment with cutting-edge tools. Opportunity to shape device management strategy for a hybrid ecosystem. Collaborative team culture with room for professional growth. Job Description: - Provide Tier 2/3 technical support for end-user devices and enterprise applications. - Manage and maintain Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). - Administer and configure MDM solutions: o Intune for Windows devices. o Kandji for macOS devices. - Troubleshoot and resolve advanced issues related to: - macOS (85% of endpoints). - Windows (15% of endpoints). - Implement and enforce security policies, compliance standards,...