PSC Coordinator

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary: Summary Responsible for coordinating and overseeing various aspects of patient registration processes of the patient service center. Does this position require Patient Care? No Essential Functions -Coordinate the day-to-day operations of the patient service center, ensuring smooth and efficient patient registration processes. -Provide support, guidance, and training to registration staff to ensure compliance with hospital policies, procedures, and quality standards. -Assist in staff training and provide feedback to performance evaluation. -Interact with patients, assist with registration inquiries, resolve issues, and handle complex cases or escalated concern...