Customer Retentions Specialist
Radius Limited · Crewe, England, GB
Company Description For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was runni...
Job description
Company Description For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents. Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them. We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses. Job Description: The role of Customer Retention Specialist is really important to us. You will be responsible for the understanding the Indirect accounts and the reasons behind their customers wishing to close their accounts by analysing and exploring current data on various CRM systems. With the intention to deliver to the wider business reports of why customers leave Radius Telematics. The position is onsite in Crewe, Monday-Friday 08:30 - 17:00. You will report to the Sales Director - Partnerships. Your key responsibilities day to day will be… - Record and...