Process and Program Manager, Legal & Compliance

Job description

The Process Improvements and Programs Manager is responsible for identifying and leading process improvement initiatives as well as leading programs in the Legal and Compliance group. Process Improvements and Project Management: Identify areas within the L&C group for potential process improvements. Lead the analysis, planning, and execution of process improvement initiatives, ensuring benefits are realized and processes remain controlled. Take proactive steps to develop and manage multiple project plans, timelines, and budgets concurrently, while demonstrating strong communication skills and the ability to effectively resolve stakeholder conflicts. Utilize advanced analytical skills and use Excel and other tools to mine data and address process review questions. Apply Six Sigma-type methodology to identify root cause of process issues, implement data-driven solutions, and drive continuous process improvement. Programs Management: Assume responsibility for end-to-end management of L&C programs with minimal supervision. Proactively develop agendas, and manage logistics, schedules and communications. Programs include: Serve as liaison with the L&C Advisory Council to effectuate and s...