Patient Services Representative - Urgent Care

Job description

As a Patient Services Representative with Northwest Urgent Care in Tucson, AZ, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles. Job Summary: The Patient Services Representative Clinics provides front desk and administrative support to ensure smooth clinic operations and a positive patient experience. Responsibilities include patient registration, insurance verification, scheduling, time-of-service collections, and daily reconciliation while adhering to organizational policies and HIPAA standards. The role works closely with patients, providers, and clinic staff to ensure efficient operations and patient satisfaction. Essential Functions: - Performs patient registration in the clinic EMR, ensuring accurate and complete information for new and returning patients. - Checks patients in and out at the front desk, collecting and posting time-of-service payments, including copays, deductibles, and outstanding balances. - V...