ServiceNow Administrator

Job description

Description CIVIC CULTURE: Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION: The ServiceNow Administrator is responsible for the daily management, support, and maintenance of the organization’s ServiceNow instance. Key responsibilities include managing user access and roles, configuring ACLs, and maintaining system security and platform properties. This role focuses on the sustainment and optimization of core ITSM modules, including system notifications, form layouts, service catalog ite...