Client Success - Client Partner - Req#585

Job description

Who we are... As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. What we need…: COCC is currently seeking a Client Partner to serve as a liaison between COCC and its clients. The Client Partner will be the primary contact for the client on all strategic initiatives, new products and services, development requests, project guidance, and escalation of issues. The ideal candidate will provide value to COCC by ensuring the client’s needs are being met. This person will also be tasked with communicating the client’s voice appropriately, understanding their strategic goals, driving and facilitating interaction between the client and COCC management and departments, and expanding the client relationship wi...