Director, Customer Master & CRM Data Management

Job description

Regeneron is seeking a Director, Customer Master & CRM Data Management to join our Commercial Organization! In this role, a typical day might include: The Director, Customer Master & CRM Data Management will report into the Executive Director, Commercial Data Management within the Commercial Strategy, Insights & Analytics (CSI&A) organization at Regeneron Pharmaceuticals, Inc. This role serves as the Commercial Customer Data Owner accountable for the integrity, quality, governance, and strategic evolution of Regeneron’s commercial customer master data spanning HCP, HCO, address, affiliation, and hierarchy domains. The Director will also oversee overall commercial business needs related to a next-generation master data management (MDM) platform, as well as the insights and analytics (I&A) needs for Regeneron’s next-generation customer relationship management (CRM) platform, while also ensuring continuity and excellence of data quality on the current platforms. The ideal candidate brings deep expertise in pharmaceutical customer data management, MDM & CRM platforms, and cross-functional stakeholder engagement, with the leadership presence to chair the Customer Master Data Council and...