Technical Field Engineer
Unisys · AU
What success looks like in this role: The Tech Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-...
Job description
What success looks like in this role: The Tech Field Engineer performs activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers, printers, and peripherals. - Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks. - Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices. - Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices. - Supports network products from both operational and maintenance perspectives, including preventative maintenance activities. - Performs installs, moves, adds and changes as required. - Tests and certifies PCs, networks, servers and client approved applications. - Provides follow-up on problems or escalations. - Maintains a high degree of professionalism in actions, demeanor and dress. - Meets SLA requirements and ensures client satisfaction in all interactions. You will be successful in this role if you have: Unisys is proud to be an equal opportunity emp...