Housing & Neighbourhood Officer

Job description

At The Guinness Partnership, our team plays a vital role in safeguarding our communities and delivering on our social purpose: providing safe, high‑quality homes and essential housing services to the people who need them most. We are currently offering an opportunity for a Housing & Neighbourhood Officer to join us at The Guinness Partnership. This is a permanent field-based position, requiring regular travel across Chesterfield & Matlock. As a visible presence within our neighbourhoods, you will be the face of Guinness—providing an accessible, face‑to‑face service to both homeowners and rental residents. Working in a mobile way across your patch, you will spend much of your time out in the area meeting residents, building relationships, and resolving issues. You will collaborate closely with Estate Services and other Guinness teams to deliver quick, efficient solutions that create positive outcomes for our residents and for Guinness. What we are looking for: We believe that how we work is just as important as what we achieve. You will bring strong face‑to‑face customer service experience and housing knowledge to help us deliver our organisational aims. Because this is a field‑base...