Customer Service Supervisor

Job description

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www. hbfuller.com . Position Overview: The Customer Service Supervisor leads a team responsible for providing accurate, timely, and high‑quality support to strategic customer accounts. This role ensures all inquiries, orders, and issues are managed efficiently while maintaining a consistently positive customer experience. The supervisor also develops team capabilities, drives continuous improvement, and works closely with cross‑functional partners to meet service and operational targets. Primary Responsibilities: - Allocate and monitor daily team workload to ensure timely, accurate, and courteous customer supp...