Partner Success Manager - Provider Solutions

Job description

Description About the Opportunity: TELUS Health is seeking an experienced Partner Success Manager to join our Provider Solutions team. This strategic role combines customer success leadership with channel management expertise to drive the success of our partner ecosystem. As the primary interface between TELUS Health and our valued partners, you will play a critical role in ensuring partner satisfaction, driving revenue growth, and fostering long-term strategic relationships that deliver exceptional healthcare solutions to Canadians. If you're passionate about building partnerships, driving business outcomes, and making a meaningful impact in healthcare technology, this is your opportunity to shine. What You'll Do: Partner Management: - Serve as the Single Point of Accountability (SPOA for assigned partners, managing relationships to ensure all contract deliverables are met and partner expectations are exceeded - Build and maintain strong, trust-based relationships with partner organizations at all levels, from operational teams to leadership levels - Provide day-to-day partner advice, support, and strategic guidance to drive mutual success Governance & Relationship Excellence: - L...