Front Desk Attendant Full-time

Job description

Description The Holiday Inn Express Hilton Head Island is looking for a full-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job: A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: What would make me successful in this role? - Greet and interact with guests in a warm, friendly and professional manner. - Use computer system to make reservations, check-in and check-out hotel guests, and process payments. - Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. - Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. - Passion for hospitality - Motivated to enhance the guest experience - Ability to work with a team - Ability to work in a fast-paced environment - Attention to detail - Availability to work a flexible schedule: weekends, and holidays Benefits: - Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days - Company-Paid...