Trojan Card Coordinator

Job description

Title: Trojan Card Coordinator State Role Title: Admin and Office Spec III Hiring Range: $43,500, Commensurate with education and experience Pay Band: 3: Agency: Virginia State University: Location: Virginia State University: Agency Website: vsu.edu: Recruitment Type: General Public - G Job Duties: Open the Trojan Card Office each weekday and prepare the workspace for daily operation. Ensure cameras, printers, and Card Software are functional. Maintain a positive and professional office environment. Answer phone calls and respond to email or voicemail inquiries. Print and issue University Identification Cards. Issue Replacement Cards and updated Cardholder Information. Troubleshoot damaged cards and swipe errors. Manage Small Purchase Credit Card (SPCC) transaction including reconciliation, documentation and compliance with university and state guidelines. Manage eVA Procurement orders for the department, including creating requisitions, tracking orders and ensuring proper approval. Provide Professional Customer Service to all Campus Constituents. Provide guidance on campus services linked to the Card System. Assist Students/ Faculty and Staff with Trojan Card Usage. Maintain confi...