Branch Manager

Job description

At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals. In the role: Build a customer focused environment , ensuring all lending o ptions are presented and modeling excellence in service Conduct engaging meetings that motivate and align the team with branch goals Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge Oversee collection activities , consulting with customers on overdue accounts and developing mutually beneficial solutions Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals Provide actionable feedback to support team members growth and promote a culture of continuous improvement Inspire high performance while ensuring adherence to policies and regulations Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges Work closely with peers and management, re...