[NDK] Customer Service Intern

Job description

Are you ready to gain hands-on experience and kickstart your career in the thrilling world of Sport? Nidecker Group, a leading name in board sports brands, is looking for a motivated and enthusiastic Customer Service Intern to join our team. This internship offers a unique opportunity to learn from experienced professionals, work on real customer interactions, and contribute to a high-energy, rider-focused organization. You’ll support our Customer Service function, gaining valuable insight into operations, communication, and logistics within an international action sports brand. Duration: We have internship opportunities varying in lengths, 4-months to 1 year duration. Start date: In order to ensure continuity, we would love to welcome our next interns from August onwards. Tasks: Customer Service Support: - Assist in resolving customer inquiries via email, chat, or phone. - Provide accurate product and service information to customers. - Help manage support tickets and follow up on customer issues. - Contribute ideas to improve overall customer satisfaction and experience. - Assist with logistics and communication for our B2B and B2C network. - Collaborate with internal teams to en...