Customer Support Consultant

Job description

Ready to leave a lasting impact on Australia’s health industry? Join HAMBS, a leading provider of software and information technology solutions to the private health insurance sector for over 30 years. Our dedicated team spans across Adelaide and Sydney, collaborating with over 60% of Australia’s private health funds, empowering them to deliver innovative and competitive services to their valued members. At HAMBS, “work” is a vibrant experience. Our culture is driven by values that define us as United , Good Humans , Brave , and Awesome. For more information about HAMBS and to explore our current career opportunities, visit: https://jobs.swagapp.com/organisations/hamb-systems About the Role: We are seeking a Senior Customer Support Consultant to join our Adelaide team. You will play a key role in providing timely, accurate and quality support and expert advice to users of HAMBS Applications and other HAMBS Services and Solutions. You will oversee the resolution of incidents, requests and problems throughout the information system lifecycle. Key Responsibilities: - Provide assistance and support to customers in both the implementation and day to day use of HAMBS services, including...