Butler, Caesars Tower Guest Services (Caesars New Orleans)

Job description

The Butler position provides dignitary guests with the finest in food, beverage, personal butler/valet services and amenities. - Greets all dignitary guests and makes them feel welcome by seeing to their needs. - Serves meals, tea, hor d’ouvres, cocktails and other food and beverage to Hotel guest rooms. - Performs concierge duties. - Assists dignitary guests in unpacking, packing and the selection, care and maintenance of their wardrobe. - Coordinates appropriate wardrobe needs i.e., pressing, dry cleaning, and polishing shoes. - Arranges for personal services such as haircutting and styling, manicures, massages, etc. - Remains immediately available during assigned shift to respond to guests’ needs and expectations. - Arranges for the provision of special services on request such as birthday cakes, special food or beverages, etc. - Maintains butler’s pantry and all other assigned areas in a neat and serviceable condition. - Reports any deficiencies to assigned supervisor and coordinates corrective action. - Maintains the hospitality and clean, professional appearance of the Hotel Lobby and guest sitting areas. - Demonstrates Caesars Spotlight 5 behaviors: Initiates Friendly Greeti...