Junior Application Support Engineer

Job description

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 300 customers worldwide. But that's not all! We're not just about numbers, we're about people . With a team of over 1400 passionate individuals spread across twelve countries in Europe and Asia, we're all united by our love for innovation and teamwork. Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time. About the job: We are looking for a Level 2 Application Support Engineer with a strong passion for technology, problem‑solving, and bringing order to complex situations. You will join our Application Support Team in Bucharest and play a key role in ensuring the stability, quality, and continuous improvement of our applications and services. What You'll get to do: Ensure a clear understanding of reported incidents before starting any investigation. Clarify all incident details with the requester prior to initiating analysis. Perform thorough investigations, exploring all possible scenarios before escalating incidents to Development teams....