Contact Centre Representative - Full-Time

Job description

🤩CONTACT CENTRE REPRESENTATIVE: ❤️Customer Service Representative – Driving Excellence at Every Touchpoint Are you passionate about delivering outstanding customer experiences? In this dynamic role, you’ll be the frontline ambassador for C365, engaging with customers through calls, emails, and chats to provide timely, accurate, and empathetic support. Whether responding to enquiries, exploring customer needs, or collaborating across departments, you’ll play a pivotal role in ensuring every interaction reflects the quality and reliability of our services. If you thrive in a fast-paced environment and love turning queries into solutions, this is your opportunity to make a real impact. 🕰️Hours: 37.5 hours per week 📅Shift pattern: 5 days a week, Monday - Sunday between the hours of 07:00-22:00 💸Salary: £24,979.50 per annum (£12.81 ph with the opportunity to increase with KPI's) 📍Location: Norwich-Hybrid 🎓Training: You need to be able to commit to 2 weeks of Full Time Training, Monday - Friday 09:30 - 17:00 📆Start Date: 29/06/2026 ⚠️ Please note that this role is subject to pre‑employment screening, including basic DBS checks and two years of referencing. All screening must be completed...