IT Specialist

Job description

Position Summary Odyssey is seeking a top notch IT Specialist to support Naval Medical Research Unit Dayton (NAMRU-D). NAMRU-D is located at Wright Patterson Air Force Base and is Navy Medicine's world class, global aeromedical research leader. Their efforts and innovative products are aligned with operational requirements to solve the naval and joint warfighter challenges of the future. The unit participates in a wide variety of collaborative efforts with military, government, academic and civilian research organizations. Responsibilities: Duties include, but not limited to: - Responsible for monitoring, opening, assigning, updating and closing tickets on REMEDY. - Troubleshoot assigned tickets using Standard Operating Procedures (SOP's), provide administrative support as required such as granting/revoking network access and file permissions; performing file/directory restorations; installation of desktop software; VoIP pin resets provide administrative support to user account creation and maintenance to include resetting account passwords and unlocking accounts, provide desktop support at the customer's location as required; desktop support includes Windows and Red Hat Linux work...