Lead Loan Servicing Representative

Job description

About this role: Wells Fargo is seeking a Lead Loan Servicing Representative within the Cards and Personal Loans (CPL) group, part of our Consumer Lending. In this role, you will: Support performance and overall effectiveness of Credit teams and external clients, as well as cross-group administrative operations Provide feedback and present ideas for improving or implementing processes and tools within Loan Servicing functional area Perform or guide others on complex loan related servicing activities that require planning, evaluation, and interpretation Prioritize work and provide day to day work leadership and mentorship to Credit teams Provide guidance and subject matter expertise to immediate Loan Servicing team and functional area on wide range of loan servicing activities Interact and communicate with agencies, investors, insurers, and all levels of management, staff, and cross-business units Provide training to less experienced individuals Required Qualifications: 6+ years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bilingual speaking an...