Director, Business Process Outsource Operations

Job description

Job Description: Director, Business Process Outsource Operations Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You’ll Make in this Role The person hired for this position will serve as the leader for all outsourced business services delivered through the organization’s BPO partners, ensuring effective performance, governance, and alignment with Global Business Services objectives. This role is responsible for overseeing the performance, governance, and strategic alignment of the organization’s Business Process Outsourcing (BPO) partners within 3M Global Business Services (GBS). It ensures that vendor delivered services meet operational expectations, comply with bus...