Part Time Night Auditor
Remington Hospitality · El Paso, Texas, US
Key Responsibilities: - Greet and assist guests during overnight hours with check-in, check-out, and inquiries. - Provide exceptional guest service and resol...
Job description
Key Responsibilities: - Greet and assist guests during overnight hours with check-in, check-out, and inquiries. - Provide exceptional guest service and resolved guest concerns promptly and professionally - Perform all daily audit functions for front office and each outlet of the hotel. - Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. - Complete back-up of front office computer system and night audit program daily (if applicable). - Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). - Understand, know and follow management company's accounting and credit policies and procedures. - Accurately prepare and distribute daily reports (revenue, occupancy, discrepancies) - Process late arrivals, walk-ins, and reservations efficiently - Ensure safety and security procedures are followed during overnight hours - Maintain cleanliness and organization of the front desk area - Communicate effectively with housekeeping, engineering, and management teams regarding guest needs and incidents. Qualifications: Th...