Client Experience Representative

Job description

“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!“ Starting Rate: $20.00 hourly: About Republic Bank: Republic Bank’s values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It’s one of the reasons we’ve been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com . POSITION PURPOSE AND OBJECTIVES: This role serves as the first point of client contact and must provide efficient, professional, and quality client experience while identifying and satisfying client/non-client banking inquiries. This role must deliver a high level of service by resolving customer service issues, and handling client transactions while following de...