Assistant Regional Manager

Job description

Come Join The Woodhouse Day Spa Team! The Woodhouse Day Spa is seeking a Full-Time Assistant Regional Manager to support operations at our Hoboken and Montclair locations . This position requires travel between both spas , and availability for at least one weekend day is required. At Woodhouse, we strive to create a luxurious and memorable spa experience for every guest. We can only achieve this with talented professionals who are passionate about hospitality, wellness, and leadership. “You’ve Gotta Do What You Love!” To welcome the right candidate to our team, we are offering a $1,000 sign-on bonus . As Assistant Regional Manager, you will be responsible for: - Managing and monitoring all areas of spa operations to ensure compliance with policies and procedures outlined in the Woodhouse Spa Operations Manual - Demonstrating and reinforcing exceptional customer service to promote guest satisfaction and retention, while serving as a secondary point of contact for guest concerns, feedback, and follow-ups - Supporting and overseeing marketing initiatives and coordinating reputation management efforts - Forecasting revenue, managing labor costs, monitoring expenses against budget, and...