EMR Training & Go-Live Support Assistant

Job description

Location: Avera Health Worker Type: Temporary Work Shift: As Needed (United States of America) Position Highlights: Open to current University of South Dakota (USD) Medical Students You Belong at Avera: Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview: Serves as at-the-elbow EMR support across the Avera footprint for physicians and advanced practice providers during Epic go-live and early stabilization. This role focuses on real-time assistance to help clinicians navigate workflows, documentation, order entry, and common troubleshooting. What you will do: - Provides real-time, in-person EMR support to physicians and APPs by navigating the EMR interface. - Assists with documentation, workflows, order entry, and in-basket management. - Assists with escalation of technical issues or workflow barriers to the appropriate IT support teams. - Maintains professionalism, discretion, and patient confidentiality at all times. - Participates in EMR training is required prior to go-live, with additional training available depending on site of placement. - Ability to travel. - Demonst...