Technical Support & Product Application Specialist - Diabetes Care – Netherlands

Job description

JOB DESCRIPTION: About the Role Supports healthcare professionals in the daily use of digital tools for diabetes management. We are looking for a Technical Support & Product Application Specialist to help hospitals and clinics understand, use and adopt our software solutions in their everyday clinical workflows. The focus is on explaining how the software works, supporting users, demonstrating value and encouraging adoption , working closely with Sales and healthcare professionals. Key Responsibilities: Software Usage & User Support: - Support healthcare professionals in the daily use of Abbott Diabetes Care software. - Answer user questions related to functionalities, workflows and best practices and bridge between users and customer service. - Act as the main point of contact for nurses, physicians and administrative staff for software‑related topics. - Ensure users feel confident and comfortable using the system. - Limited installation activities Training, Demo & Adoption: - Deliver product demonstrations and user training sessions (on‑site and remote). - Explain software features in a clear, practical and user‑friendly way. - Support go‑live and early usage phases to drive adop...