Inside Sales Manager

Job description

3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day. Position Overview: The Inside Sales Manager is responsible for leading and developing a high-performing call center team focused on driving sales growth and delivering exceptional customer experiences. This role oversees daily call center operations, continuously monitors and improves key performance indicators (KPIs), and ensures strong pipeline management and follow-up through Salesforce. The Inside Sales Manager plays a critical role in coaching sales agents, optimizing processes, and supporting overall revenue objectives. What you'll do: Leadership & Team Management: - Lead...