Director, Patient Services Capabilities, Performance & Digital Experience

Job description

At AstraZeneca, we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality. We are passionate about the potential of science to address unmet patient needs and committed to transforming care where we can truly change the course of medicine. This role is pivotal to enabling enterprise-wide patient and provider access capabilities, supporting both commercialized and non-promotional businesses by translating complex data, vendor performance, and digital experience signals into clear, actionable insight for leadership. Role Summary: The Director, Capabilities, Performance & Digital Experience is an enterprise, brand-agnostic capability leader responsible for assessing performance insights, shaping enterprise digital experience strategy, and overseeing Capabilities & Vendor Partnerships (CVP) across AstraZeneca’s patient services ecosystem. This position reports to the Senior Director, Direct-to- Consumer, the role is not aligned to any specific brand, therapy area, or commercial channel and does not own commercialized execution. Instead, it functions as shared oversight across commercialized...