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Hotel Food & Beverage Manager

University of Southern California · Los Angeles, California, US

Food & Beverage Manager (USC Hotel & Hospitality) Lead a dynamic, multi-outlet hospitality operation at the heart of one of the world’s leading universities....

Job description

Food & Beverage Manager (USC Hotel & Hospitality) Lead a dynamic, multi-outlet hospitality operation at the heart of one of the world’s leading universities. At USC, hospitality is more than service—it’s a critical driver of guest experience, revenue, and community connection. This role offers the rare opportunity to oversee a diverse portfolio of food and beverage operations within the USC Hotel while collaborating across USC Hospitality. From intimate VIP experiences to large-scale events serving hundreds, you will shape how guests experience USC—every day, in every setting. Accountabilities: Lead day-to-day operations across multiple food and beverage outlets, including banquets, restaurants, bar programs, room service, and events Drive exceptional guest experiences by anticipating needs, resolving issues proactively, and elevating service standards across all touchpoints Develop innovative menu concepts and beverage programs in partnership with culinary leadership, including seasonal and revenue-generating offerings Oversee staffing strategy, including hiring, training, coaching, and performance management of front- and back-of-house teams Manage financial performance by contro...