Director, Auto Damage Claims

Job description

Description Tower Hill Insurance Group has an exciting opportunity for a talented Auto Damage Claims Director who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry. The Auto Damage Claims Director is responsible for overseeing and continuously improving Auto Damage Claims operations. This position leads operational strategy across repairable damage, total loss, appraisal processes, and vendor management, with strong focus on efficiency, quality, customer experience, and cost control. This role also oversees regulatory compliance, quality assurance, and dispute resolution while developing a high-performing, accountable team culture. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Lead the design and execution of operational s...