Metrology Team Lead

Job description

The Team Leader is a vital role in the PCI organization. The Team Leader is responsible for delivering excellent services to PCI clients; managing, developing, and mentoring associates; while ensuring account profitability. Team Leaders also deliver client services. Highly functional teams are at the center of PCI’s success strategy and the Team Leader contributes directly to the success of his or her team. The Team Leader reports directly to the Team Manager or Director, depending upon the organizational structure for a specific team. This position is non-exempt for technical teams; i.e., calibration service teams. Twenty-five to Fifty percent travel may be required based on accounts and client needs. Expectations: The expectations of a Team Leader fall under three main categories. Communication and Engagement with Clients: Team Leaders interface with clients on many different levels and are expected to genuinely engage with our clients representing PCI culture and carrying out the PCI mission statement. Team Leaders are expected to identify and pursue new opportunities for business at existing and potential new clients. The Team Leader is responsible for meeting with client conta...