Full Time Sales Associate - Chadstone

Job description

The Opportunity As a Sales Associate, you will join a dynamic, progressive and highly experienced sales team, available to work within a 7-day roster including weekends. This role will assist the team in all aspects of the Hermès Chadstone Boutique within Hermès standards of image and services worldwide. The successful candidate will assist in maintaining the store environment, customer experience and will be involved in boutique related activities. The candidate will have a proven sales record, excellent organisation skills, be responsible for driving sales activities and an ambassador of exceptional client service in the boutique. Key Responsibilities Client Experience: - Provide exceptional client experience in line with the Sales & Service Ambassador guidelines and benchmarks to every client at Hermès. - Develop and strengthen meaningful relationships with current and potential clients. - Handle complex client experience concerns and issues. - Facilitate sales and participate in up-selling, cross-selling and multiple selling for all product categories. Métier Ambassadorship: - Proactively sharing key information about the métier and its performance. - Training and sharing on ne...