Regional IT Application Analyst

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. JOB SUMMARY: The IT Application Analyst position is responsible for supporting and optimizing regional business applications and related processes. The role requires a strong understanding of operational workflows and the ability to translate business requirements into effective IT solutions. Acting as a bridge between business stakeholders and IT teams, the analyst ensures applications meet business needs, drive efficiency, and support data-driven decision-making. The ideal candidate combines analytical thinking, attention to detail, and excellent communication skills in a dynamic, fast-paced environment. MAIN DUTIES & RESPONSIBILITIES: Application Support and Maintenance: Provide operational support for regional business applications, ensuring availability, stability, and performance. Coordinate with IT teams and vendors to resolve incidents and implement changes in line with established standards and SLAs. Business Process Analysis: Collaborate with business stakeholders to understand operational requirements and translate them into functional and technical specifications. Analyze existing workf...